Online: I need to exchange or return a shirt: Please contact us at email@example.com. We will send you instructions on how to do so. All returns or exchanges must be initiated within 14 days of purchase. Holiday, campaign, and sale items are final sale. Project 615 will gladly cover the cost of shipping for damaged, incorrect items or mistakes on our end. Refunds typically take up to 2 business days to return to a customer’s account.
In-Stores: All holiday, campaign, and sale items are final sale. However all regular-sale merchandise can be returned or exchanged at the store within 14 days of purchase upon presentation of a receipt and the product to a retail associate, with no signs of wear-and-tear or damage by the customer. Ultimate discretion is left to our retail associate upon seeing the condition of your merchandise. We will refund your purchase in the amount of the retail price (excluding tax), or we will exchange your product for another of the same value. Refunds typically take up to 2 business days to return to a customer’s account.